An exceptional opportunity has arisen for an experienced and highly motivated Credit Manager to join the Finance team of a prestigious luxury hotel in Bermuda. Set within one of the world’s most sought-after destinations, this role is ideal for a finance professional who combines strong commercial awareness with meticulous attention to detail and a commitment to excellence in guest and client service.
As Credit Manager, you will play a key role in safeguarding the hotel’s financial integrity through effective credit management, accounts receivable oversight, and proactive relationship management with corporate clients, travel partners, and guests.
Key Responsibilities
In this role, you will:
- Oversee all aspects of the hotel’s credit and accounts receivable function.
- Evaluate, approve, and monitor credit applications and account terms for corporate clients, travel agencies, group business, and long-stay guests.
- Manage accounts receivable ageing and lead collection efforts to ensure timely payment and minimize financial risk.
- Ensure accurate and timely invoicing, account reconciliation, and statement distribution.
- Resolve billing discrepancies and disputed accounts professionally and efficiently.
- Collaborate with Sales, Events, Front Office, Reservations, and Finance teams regarding deposits, group billing, and payment arrangements.
- Prepare receivable reports, ageing analysis, and bad debt provisions for management review.
- Maintain compliance with hotel financial policies, audit requirements, and applicable regulations.
- Monitor financial exposure and recommend appropriate controls to mitigate credit risk.
About You
The successful candidate will bring:
- A minimum of 3–5 years’ experience in credit management, accounts receivable, or hotel finance, preferably within a luxury hotel or resort environment.
- Strong understanding of hospitality financial systems and property management systems.
- Proven experience managing collections, reconciliations, and corporate account relationships.
- Excellent analytical, organizational, and problem-solving skills.
- Strong communication and negotiation abilities with a professional and service-oriented approach.
- High attention to detail and the ability to work effectively in a fast-paced luxury environment.
- Advanced proficiency in Microsoft Excel and financial reporting tools.
- A degree or professional qualification in Finance, Accounting, or Business Administration is preferred.
Why Join?
This is an opportunity to be part of a distinguished luxury hospitality brand in Bermuda, where excellence, professionalism, and guest experience are at the heart of everything we do. We offer a competitive compensation package, professional development opportunities, and the chance to work in an inspiring island setting.
If you are a driven finance professional with a passion for luxury hospitality and financial excellence, we invite you to apply – fm@fmrecruitment.co.uk
