Tag: hotel

Accounts Receivable Supervisor – London

Posted on by Katherine Wyles

We’re recruiting for an exciting opportunity with a fast-growing hospitality business that is transforming the lifestyle accommodation sector across Europe. This is a fantastic chance to join a dynamic Shared Services finance team where you’ll play a key role in leading the day-to-day Accounts Receivable function while supporting multiple hotel operations.

Reporting to the Accounts Receivable Manager, you’ll combine hands-on operational expertise with team supervision, ensuring an efficient and accurate receivables process while helping to deliver outstanding service to both internal stakeholders and corporate clients.

The Role

As Accounts Receivable Supervisor, you’ll oversee the daily activities of the AR team, acting as the first point of escalation for complex queries while supporting the continuous improvement of processes and controls. You’ll work closely with hotel teams, finance colleagues and corporate clients to ensure the timely collection and reconciliation of revenue across a multi-site hospitality portfolio.

Key Responsibilities

  • Supervise the day-to-day Accounts Receivable operation and support the wider AR team.
  • Oversee customer invoicing, ensuring compliance with relevant tax and e-invoicing requirements.
  • Resolve customer billing queries and act as the first point of escalation for complex issues.
  • Monitor and reconcile guest, trade and corporate receivable ledgers.
  • Review payment allocations and reconcile non-room revenue streams.
  • Ensure accurate uploads from Property Management Systems (PMS) into the finance system.
  • Become the subject matter expert for the enquiry-to-cash process, supporting process improvements and business change initiatives.
  • Deliver training and support to colleagues and deputise for the Accounts Receivable Manager when required.
  • This positon is office based – 5 days per week.

About You

We’re looking for a proactive finance professional who thrives in a fast-paced hospitality environment and enjoys leading by example.

You’ll ideally have:

  • Previous Accounts Receivable experience within the hotel or hospitality sector.
  • At least two years’ experience working with hotel Property Management Systems such as MEWS or Opera.
  • Experience using finance systems including NetSuite, Oracle, SAP or similar.
  • Strong reconciliation, analytical and problem-solving skills.
  • Excellent attention to detail with the ability to prioritise a busy workload.
  • Strong communication skills and the confidence to build effective relationships with both internal and external stakeholders.
  • Previous supervisory experience would be an advantage.
  • AAT Level 4 (or equivalent) is desirable, along with experience working across multiple entities or jurisdictions.

What’s on Offer

This is an excellent opportunity to join a forward-thinking hospitality business during an exciting period of growth. You’ll become part of a collaborative finance team where you’ll have genuine responsibility, exposure to multi-site European operations and the opportunity to further develop your leadership skills within a progressive organisation.

If you’re ready to take the next step in your Accounts Receivable career within hospitality, we’d love to hear from you.

Please contact Tairona at fm@fmrecruitment.co.uk or call on +44 208 600 1164

Accounts Payable Supervisor – London

Posted on by Katherine Wyles

Are you an experienced Accounts Payable professional with a background in hotels and a passion for leading by example?

We are recruiting on behalf of an innovative and fast-growing hospitality business that is redefining the lifestyle accommodation sector across Europe. This is an exciting opportunity to join a collaborative Shared Services finance team, where you’ll play a pivotal role in ensuring the smooth running of the Accounts Payable function while supporting multiple hotel operations.

Reporting to the Head of Finance – Shared Services, you’ll be a hands-on supervisor responsible for overseeing the day-to-day Accounts Payable operation, maintaining strong financial controls, supporting suppliers and hotel finance teams, and helping drive continuous improvement across the function.

The Role

This is a varied position where you’ll combine operational Accounts Payable expertise with team leadership responsibilities. You’ll oversee invoice processing and payment runs, act as the escalation point for supplier and internal queries, and ensure compliance with company policies and financial controls across multiple European entities.

Key Responsibilities

  • Supervise the day-to-day Accounts Payable activities for your region.
  • Ensure invoices are accurately coded, approved and processed efficiently.
  • Oversee weekly and monthly payment runs across multiple European jurisdictions.
  • Reconcile supplier statements and resolve invoice discrepancies.
  • Monitor aged creditors and proactively manage supplier relationships.
  • Act as the main escalation point for supplier and internal finance queries.
  • Support month-end close, reconciliations and audit requirements.
  • Ensure compliance with financial controls, VAT regulations and company procedures.
  • Assist with process improvements and help maintain an efficient, high-performing AP function.
  • This postion is office based – 5 days per week.

About You

We’re looking for someone who enjoys working in a fast-paced hospitality environment and takes pride in delivering an efficient, accurate and customer-focused Accounts Payable service.

You will ideally have:

  • A minimum of three years’ experience within a high-volume Accounts Payable environment.
  • Previous Accounts Payable experience within the hotel or hospitality sector (essential).
  • Experience working across multiple entities or international jurisdictions.
  • Strong knowledge of finance systems such as NetSuite, Oracle, SAP or similar.
  • Excellent attention to detail and strong analytical skills.
  • Outstanding organisational and communication abilities.
  • Previous supervisory experience would be highly advantageous.
  • A proactive, solutions-focused approach with the ability to build strong relationships across the business.
  • Candidates must be eligible to work in the UK.

What’s on Offer

This is an excellent opportunity to join a forward-thinking hospitality business during an exciting period of growth and transformation. You’ll become part of a supportive finance team where your ideas are valued, your contribution makes a real difference, and you’ll have the opportunity to develop your career within a dynamic international organisation.

If you’re an experienced hotel Accounts Payable professional ready for your next challenge, we’d love to hear from you.

Contact Tairona at fm@fmrecruitment.co.uk or call on +44 208 600 1164

IT Manager – Luxury Mountain Resort | Italian Dolomites

Posted on by Katherine Wyles

Are you an experienced hospitality IT professional looking for an opportunity to combine your technical expertise with one of Europe’s most spectacular alpine destinations?

We are recruiting an IT Manager to join the leadership team of a prestigious luxury mountain resort in the breathtaking Italian Dolomites. This is an exciting opportunity to take ownership of the property’s technology infrastructure, ensuring seamless operations while delivering an exceptional digital experience for both guests and colleagues.

Working closely with the hotel’s leadership team and corporate IT function, you will play a key role in maintaining critical business systems, implementing new technologies and driving continuous improvement across the resort.

The Role

As IT Manager, you will be responsible for the day-to-day management, maintenance and security of the hotel’s IT infrastructure, ensuring all systems operate efficiently and reliably around the clock. You will act as the property’s technology expert, providing support to colleagues and guests while helping to introduce innovative solutions that enhance operational performance.

Key Responsibilities

  • Ensure the smooth operation, maintenance and security of all IT systems, networks, hardware and telecommunications.
  • Work closely with corporate IT teams to implement new technologies, upgrades and company-wide initiatives.
  • Maintain maximum uptime of all critical business systems, ensuring 24/7 operational availability.
  • Build strong working relationships across all hotel departments, providing responsive technical support and expert guidance.
  • Manage relationships with external IT suppliers and service providers, overseeing contracts, software licensing and service level agreements.
  • Deliver prompt technical support for hotel guests, ensuring an exceptional guest experience.
  • Develop and deliver engaging IT training for hotel colleagues, promoting best practice and system adoption.
  • Manage and prioritise daily IT support requests, ensuring issues are resolved efficiently and effectively.
  • Monitor system performance, identify opportunities for improvement and recommend technology solutions that support the hotel’s operational objectives.

About You

  • Previous IT management experience within a luxury hotel or hospitality environment is essential.
  • A degree in Information Technology or a related discipline is preferred.
  • At least three years’ experience supporting enterprise IT infrastructure, networks and end users.
  • Strong technical troubleshooting skills with a proactive, solutions-focused approach.
  • Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
  • A collaborative communicator who enjoys working with colleagues across all departments.
  • Fluent Italian and English, both written and spoken, are essential.
  • Candidates must have the right to live and work within the European Union.

This is a fantastic opportunity to join an internationally recognised luxury hospitality environment, where you will have the autonomy to make a real impact while enjoying an exceptional lifestyle in one of Italy’s most beautiful mountain destinations.

For more information or to apply, please contact Tairona at fm@fmrecruitment.co.uk or call on +44 208 600 1164

 

Commercial Finance & Projects Manager – London

Posted on by Katherine Wyles

Are you a commercially minded finance professional with a passion for luxury hospitality?

We are seeking a Commercial Finance & Projects Manager on behalf of one of the world’s most prestigious collections of luxury hotels, renowned for creating exceptional guest experiences, iconic destinations and award-winning service. This is an exciting opportunity to join the central finance team in London and play a key role in supporting the continued success and growth of an internationally recognised luxury hotel portfolio.

Reporting to the VP of Finance, you will work across the business, combining commercial finance, strategic analysis and project management to help drive performance, improve profitability and support investment decisions. This is a varied, high-profile role offering exposure to senior stakeholders and multiple business functions.

The Role

  • Lead and deliver group-wide finance projects that enhance efficiency and commercial performance.
  • Provide detailed financial analysis to identify opportunities for revenue growth, margin improvement and cost optimisation.
  • Partner with Development, Design, Food & Beverage and operational teams on investment appraisals, business cases and ROI analysis.
  • Analyse the effectiveness of marketing initiatives, pricing strategies and revenue management performance.
  • Support hotel finance teams by developing best practice processes and providing commercial insight.
  • Collaborate with senior leadership on strategic initiatives and deliver ad hoc analysis for the CFO and VP of Finance.

About You

  • Qualified accountant (ACA, ACCA, CIMA or equivalent).
  • At least three years’ post-qualified experience in a commercial finance, business partnering or strategic finance role.
  • Strong analytical, financial modelling and presentation skills, with an excellent understanding of IFRS.
  • Commercially astute with the ability to influence senior stakeholders and present complex financial information clearly.
  • Highly organised, adaptable and capable of managing multiple projects simultaneously.
  • Excellent communication skills with fluent English; Italian language skills would be advantageous.
  • A genuine passion for luxury hotels and the hospitality industry.
  • Candidates must be eligible to work in the UK.

What’s on Offer

This is a rare opportunity to join a globally respected luxury hospitality business with a reputation for excellence, innovation and timeless elegance. You’ll work alongside talented colleagues in a collaborative, international environment, contributing to high-profile projects that shape the commercial success of an exceptional collection of luxury hotels.

If you’re looking to combine your commercial finance expertise with your passion for hospitality, we’d love to hear from you.

Contact Tairona at fm@fmrecruitment.co.uk or call on +44 208 600 1164

Assistant Director of Finance – Vienna

Posted on by Katherine Wyles
We are seeking a detail-oriented and motivated Assistant Director of Finance to support the finance function within a prestigious five-star hospitality environment located in the heart of Vienna. This role offers the opportunity to work in a dynamic, luxury setting and contribute to high-level financial operations.

Key Responsibilities

  • Support the development and implementation of strategic plans, budgets, and key performance objectives
  • Assist in implementing and reviewing financial controls and policies
  • Analyse financial and management reports to support decision-making
  • Evaluate and improve internal control measures related to accounting procedures and systems
  • Ensure compliance with internal control procedures
  • Support internal and external audit processes
  • Assist with monthly account reconciliations and review processes
  • Provide administrative and financial support to management
  • Maintain accurate and timely financial and operational reporting
  • Monitor and control inventory, credit, disbursements, deposits, and remittances
  • Ensure adherence to corporate reporting deadlines

Candidate Profile

  • Minimum of 3 years’ experience in an accounting or finance role
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities and attention to detail
  • Professional accounting qualification (e.g., Certified Accountant or equivalent)
  • Previous experience in the hospitality industry is an advantage
  • Fluent in German and English (both written and spoken)
  • Candidates must have a relevant EU work visa

What’ on Offer

  • A modern, supportive, and collaborative working environment
  • Personalised training and development opportunities
  • Career progression within an international luxury hospitality setting
  • Access to professional development support from an in-house learning specialist
  • Attractive staff benefits, including discounted accommodation within a global portfolio of luxury hotels

If you are passionate about finance and eager to grow your career in a high-end hospitality environment, we would love to hear from you.

Please contact Andrea at fm@fmrecruitment.co.uk or call on +44 208 600 1161

 

Group Financial Reporting Manager – London

Posted on by Katherine Wyles

Are you a technically strong finance professional looking for your next step within a high-growth international business?

We’re exclusively partnering with an ambitious, private equity-backed organisation that is expanding rapidly across Europe. As they continue to grow, they are seeking an experienced Group Financial Reporting Manager to join their high-performing finance team.

This is an outstanding opportunity for a qualified accountant who enjoys working in a fast-paced, commercially driven environment where you’ll have genuine exposure to senior leadership, strategic projects and business transformation.

This role is office based – Monday to Friday.

The Opportunity

Reporting directly to the VP Finance, you’ll play a key role in delivering accurate Group financial reporting, managing treasury activities, overseeing debt reporting and supporting the continued evolution of the finance function.

This is a broad and highly visible position, offering exposure across multiple entities and international operations while giving you the opportunity to influence processes and drive continuous improvement.

Key Responsibilities

  • Lead Group treasury activities including cash management, forecasting and liquidity planning.
  • Manage lender reporting, loan covenant compliance and debt administration.
  • Prepare quarterly owner and shareholder reporting.
  • Oversee accounting for debt, interest, treasury transactions and hedging.
  • Manage intercompany funding and balance sheet reconciliations.
  • Support month-end and year-end reporting processes.
  • Act as the key contact for banking relationships and administration.
  • Partner with internal and external stakeholders including auditors, legal advisers and senior management.
  • Lead and develop a Financial Accountant.
  • Drive finance process improvements and support business-critical transformation projects.

About You

You’ll be a qualified accountant from one of the big 10 accounting firms  (ACA, ACCA or CIMA) with strong technical accounting expertise and experience working within a Group Finance environment.

You’ll also bring:

  • Strong knowledge of IFRS and financial reporting.
  • Experience within multi-entity or international organisations.
  • Treasury, debt or cash management experience.
  • Excellent analytical and Excel skills, with exposure to ERP systems such as NetSuite being advantageous.
  • A proactive approach with the confidence to challenge processes and identify improvements.
  • Strong communication skills and the ability to build relationships across the business.
  • A hands-on attitude and the ability to thrive in a fast-moving environment.
  • Candidates should be eligible to work in the UK as sponsorship will not be provided.

Why Join?

  • Join a rapidly growing international organisation with exciting expansion plans.
  • Broad exposure across Group Finance, treasury and strategic projects.
  • Work closely with an experienced senior leadership team.
  • Genuine opportunities for career progression as the business continues to scale.
  • A collaborative, ambitious and supportive culture where your ideas will be valued.
  • Competitive salary, bonus and comprehensive benefits package.
  • Hybrid working with modern offices in London Bridge.

If you’re looking for a role that combines technical accounting, commercial exposure and the opportunity to make a real impact within a growing international business, we’d love to hear from you.

Contact Andrea at fm@fmrecruitment.co.uk or call on +44 20 8600 1161

Finance Manager – Western USA

Posted on by Katherine Wyles

We are seeking an experienced Finance Manager to lead the hotel finance function and support the continued success of our client’s luxury resort. Surrounded by breathtaking alpine scenery and offering world-class hospitality, this is an exciting opportunity to combine career progression with an exceptional lifestyle.

Reporting to the Financial Controller, you will oversee the day-to-day operation of the finance department, leading Accounts Payable, Accounts Receivable, Payroll, Income Audit and the Finance Assistant Manager. You will be responsible for financial reporting, budgeting, reconciliations, compliance, audit support, cash flow management and driving financial performance across the property.

About You

You will have:

  • A degree in Accounting, Finance or a related discipline.
  • 3–5 years’ finance experience, ideally within hospitality.
  • Strong leadership and people management skills.
  • Excellent analytical and communication abilities.
  • Experience with hotel finance systems and advanced Excel skills.
  • Must be eligible to work in the US as sponsorship will not be provided.

Why Join?

  • Work within a luxury hospitality environment.
  • Be part of a collaborative and passionate team.
  • Enjoy outstanding recreational opportunities, including skiing, hiking, golf and mountain living.
  • Excellent opportunities for career development and growth.

If you’re a motivated finance professional looking for your next challenge in an exceptional destination, we’d love to hear from you.

Contact Andrea at fm@fmrecruitment.co.uk or call on +44 208 600 1161

Director of Finance – London

Posted on by Katherine Wyles

An exceptional opportunity has arisen for an accomplished Director of Finance to join one of London’s most prestigious luxury hotels.

Consistently recognised among the world’s finest hotels, this iconic property is renowned for delivering exceptional guest experiences, outstanding service, and timeless British elegance. As part of an internationally respected luxury hotel collection, the hotel offers an environment where excellence, innovation, and attention to detail are at the heart of everything we do.

Reporting directly to the Managing Director and serving as a key member of the Executive Committee, you will provide strategic financial leadership across the business, driving commercial performance while ensuring the highest standards of financial governance and operational excellence.

The Role

This is a highly visible leadership position, responsible for the overall financial management of the hotel. You will partner closely with senior leadership, ownership, and the management company to shape business strategy, maximise profitability, and support continued operational success.

Key responsibilities include:

  • Leading all aspects of financial planning, budgeting and forecasting
  • Delivering insightful financial analysis to support strategic decision-making
  • Managing financial reporting, cash flow, balance sheet and P&L performance
  • Ensuring robust financial controls, governance and statutory compliance
  • Driving commercial initiatives, cost optimisation and operational efficiencies
  • Overseeing purchasing and procurement functions
  • Building strong relationships with ownership, auditors and external stakeholders
  • Leading, mentoring and developing a high-performing finance team
  • Championing a culture of excellence, collaboration and continuous improvement

About You

We are seeking an experienced finance leader with a proven track record within luxury hospitality.

You will bring:

  • Previous experience as a Director of Finance or Head of Finance within a luxury hotel environment
  • Strong commercial acumen and strategic thinking
  • Outstanding leadership and stakeholder management skills
  • Excellent analytical and financial planning capabilities
  • Experience managing complex financial operations and reporting
  • Advanced knowledge of financial systems and reporting tools
  • Professional accounting qualifications are preferred, although exceptional experience will also be considered
  • Candidates must be eligible to work in the UK as sponsorship will not be provided

Why Join?

This is an opportunity to become part of one of London’s most distinguished luxury hospitality destinations, celebrated for its personalised service, award-winning dining, and commitment to excellence. The hotel is internationally recognised for its exceptional standards, including Forbes Five-Star recognition, and continues to set benchmarks within the global luxury hospitality sector.

If you are an inspiring financial leader looking to make a significant impact within an iconic luxury hotel, we would be delighted to hear from you.

Apply now to be part of a world-class leadership team where excellence is not just expected—it is celebrated.

For more information or to apply, please contact Chris at fm@fmrecruitment.co.uk or call on +44 20 8600 1162

Director of Finance – Vienna

Posted on by Katherine Wyles

An exceptional opportunity has arisen for an accomplished and commercially driven Director of Finance to join the Executive Committee of an internationally renowned five-star luxury hotel in the heart of Vienna.

This iconic property combines timeless elegance with contemporary luxury, delivering exceptional guest experiences, award-winning dining, world-class wellness facilities and impeccable service. As the hotel continues to strengthen its position as one of Europe’s premier luxury destinations, we are seeking a strategic finance leader who can drive commercial performance while safeguarding the highest standards of financial governance.

This is a pivotal executive role for an experienced hospitality finance professional who thrives in a luxury environment and enjoys partnering with operational leaders to influence business performance.

The Opportunity

Reporting directly to the General Manager, with a strong relationship to regional finance leadership, you will lead the hotel’s entire finance function and play a key role in shaping its commercial success.

As a trusted member of the Executive Committee, you will provide strategic financial leadership, ensuring robust financial controls, accurate reporting and commercially focused decision-making across every area of the business.

Key Responsibilities

In this leadership position, you will:

  • Lead all financial operations including accounting, budgeting, forecasting, financial planning, treasury, payroll oversight and purchasing controls.
  • Deliver timely and insightful financial reporting, providing meaningful analysis to senior leadership and ownership.
  • Drive the annual business plan, capital expenditure planning and long-range financial strategy.
  • Partner closely with department heads to maximise revenue opportunities, improve profitability and enhance operational performance.
  • Ensure full compliance with local statutory requirements, corporate policies, internal controls and audit standards.
  • Oversee cash flow, working capital, risk management and asset protection.
  • Lead, mentor and develop a high-performing finance team while fostering a culture of accountability, collaboration and continuous improvement.
  • Champion process improvements, systems optimisation and data-driven decision making throughout the hotel.

About You

We’re looking for an inspirational finance leader who combines commercial acumen with operational excellence.

You will possess:

  • Previous experience as a Director of Finance, Assistant Director of Finance or Financial Controller within a luxury hotel or internationally branded hospitality environment.
  • A recognised accounting qualification.
  • Extensive experience in financial planning, analysis, reporting and hotel operations.
  • Strong knowledge of hotel finance systems, internal controls, budgeting and forecasting.
  • Proven leadership experience with the ability to develop and inspire high-performing teams.
  • Excellent communication and stakeholder management skills with the confidence to influence at Executive Committee level.
  • A strategic mindset coupled with a hands-on approach and exceptional attention to detail.
  • Fluency in English is essential as is German.
  • Candidates must be eligible to work in the EU as sponsorship will not be provided.

Why Apply?

This represents a rare opportunity to join one of Vienna’s most distinguished luxury hotels, working within an internationally recognised hospitality group renowned for excellence, innovation and legendary guest service.

You’ll become an integral member of the hotel’s executive leadership team, where your expertise will directly influence business strategy, financial performance and the continued success of an iconic luxury destination.

Please contact Andrea at fm@fmrecruitment.co.uk or call on +44 20 8600 1161

Credit Manager – Bermuda

Posted on by Katherine Wyles

An exceptional opportunity has arisen for an experienced and highly motivated Credit Manager to join the Finance team of a prestigious luxury hotel in Bermuda. Set within one of the world’s most sought-after destinations, this role is ideal for a finance professional who combines strong commercial awareness with meticulous attention to detail and a commitment to excellence in guest and client service.

As Credit Manager, you will play a key role in safeguarding the hotel’s financial integrity through effective credit management, accounts receivable oversight, and proactive relationship management with corporate clients, travel partners, and guests.

Key Responsibilities

In this role, you will:

  • Oversee all aspects of the hotel’s credit and accounts receivable function.
  • Evaluate, approve, and monitor credit applications and account terms for corporate clients, travel agencies, group business, and long-stay guests.
  • Manage accounts receivable ageing and lead collection efforts to ensure timely payment and minimize financial risk.
  • Ensure accurate and timely invoicing, account reconciliation, and statement distribution.
  • Resolve billing discrepancies and disputed accounts professionally and efficiently.
  • Collaborate with Sales, Events, Front Office, Reservations, and Finance teams regarding deposits, group billing, and payment arrangements.
  • Prepare receivable reports, ageing analysis, and bad debt provisions for management review.
  • Maintain compliance with hotel financial policies, audit requirements, and applicable regulations.
  • Monitor financial exposure and recommend appropriate controls to mitigate credit risk.

About You

The successful candidate will bring:

  • A minimum of 3–5 years’ experience in credit management, accounts receivable, or hotel finance, preferably within a luxury hotel or resort environment.
  • Strong understanding of hospitality financial systems and property management systems.
  • Proven experience managing collections, reconciliations, and corporate account relationships.
  • Excellent analytical, organizational, and problem-solving skills.
  • Strong communication and negotiation abilities with a professional and service-oriented approach.
  • High attention to detail and the ability to work effectively in a fast-paced luxury environment.
  • Advanced proficiency in Microsoft Excel and financial reporting tools.
  • A degree or professional qualification in Finance, Accounting, or Business Administration is preferred.

Why Join?

This is an opportunity to be part of a distinguished luxury hospitality brand in Bermuda, where excellence, professionalism, and guest experience are at the heart of everything we do. We offer a competitive compensation package, professional development opportunities, and the chance to work in an inspiring island setting.

If you are a driven finance professional with a passion for luxury hospitality and financial excellence, we invite you to apply – fm@fmrecruitment.co.uk 

 

Chat Button