We are seeking a Learning & Development Manager to lead training initiatives for a luxury hotel resort situated on the Pacific coast of Mexico.
In this role, you will:
✨ Uphold their world-renowned ultra-luxury standards
✨ Design and deliver bespoke training programs in service excellence, leadership, and cultural awareness
✨ Partner with leaders to drive performance, guest satisfaction, and talent development
✨ Manage learning strategies, budgets, and innovative training tools
✨ Inspire our colleagues with engaging onboarding, coaching, and career development opportunities
What we’re looking for:
✔ A degree in Hospitality, HR, Education, or related field
✔ 5+ years of L&D experience in luxury hospitality
✔ Strong facilitation, leadership, and stakeholder management skills
✔ Expertise in LMS platforms and luxury service standards
Be part of a team that creates unforgettable experiences for guests and empowers colleagues to grow and thrive.
For more information or to apply, please contact Andrea at fm@fmrecruitment.uk or call on +44 208 600 1160
