CEO

Briefing: Guest experience is better with latest tech

In a new report from Zebra Technologies, 66% of hospitality guests said that they have a better experience when hotels use...

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Briefing: The value of thoughtful recruitment

Recruiting new ways of thinking into your business can be very advantageous. A study by Delloite says that ‘diversity of...

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Briefing: The importance of strong leadership

A new survey from Hospitality Sales and Marketing Association International (HSMAI) has uncovered the work, challenges, and concerns of senior...

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Briefing: A good reputation goes a long way

A new study from Resonance Consultancy has named London as the World’s Best City Brand. The results were based on...

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Briefing: The opportunity and challenge of hospitality alternatives

A report by JLL has found that serviced apartments account for less than 10% of total room inventory in London...

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Briefing: Hospitality leadership is more than revenue management

A survey published in the Harvard Business Review has revealed that the top two leadership qualities, as rated by global...

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Briefing: Business keeps moving forward

According to statistics from STR, in Q2 2016, Europe’s hotel industry reported nearly flat occupancy growth (+0.6% to 73.9%) and...

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Briefing: How competing with Airbnb has impacted hospitality

Airbnb just keeps growing. According to the website it has now had 60 million guests, 2 million listings worldwide, and...

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Briefing: Demand for data services

A report from KPMG has found that 58% of organizations have difficulties evaluating data quality and reliability. Only 19% say...

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Briefing: Upgrading room technology

According to a 2015 Lodging Technology Study, properties last year were allocating nearly 17% of their overall IT budget to...

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