Divisional Learning & Development Manager – Position Filled

July 4, 2023 Author: Katherine Wyles

This position has now been filled. Please check our latest job opportunities here

Our client is a hospitality and leisure company that operates luxury hotels, train services and river cruises worldwide.

They now have a opportunity for a Divisional Learning & Development Manager to join the Human Resources team at their office in London. This position offers a Hybrid working system- three days in the office and two days working from home.

With the opportunity to travel to European locations such as France, Italy, Switzerland and Scotland, this is a fantastic opportunity to ensure that the service and quality that their clients have come to expect continues on into the future.

Position Overview:

  • Be responsible for helping the various teams to advance their skills and knowledge
  • Devise an organisational learning and development strategy, oversee its implementation, and assess its outcomes.
  • Enhance teams’ skills, performance, productivity and quality of work through creating and delivering personalised and relevant training material and courses
  • Identify training and developmental needs and drive suitable training initiatives

Key Responsibilities:

  • Create and execute learning strategies and courses and create, update and implement departmental standard operating procedures
  • Implement various learning methods for the Division (e.g. coaching, job-shadowing, online training).
  • Design and deliver e-learning and in-person courses, workshops, and other trainings.
  • Assess the success of development plans and help employees make the most of learning opportunities.
  • Implement measures and systems to improve cost efficiency and the internal and external customer experience.
  • Work towards ensuring high levels of Employee engagement, as well as positively contribute to the Employee engagement levels of the Company overall
  • To maintain the Company’s training equipment and training library of resources
  • To co-ordinate and manage interns and hotel school trainees; act as a liaison between the Company and the schools, compile practical training schedules and handle any matters relating to the trainees and interns as and when required.

Candidate Requirements:

  • Ideally from a hotel background preferably with luxury experience
  • Previous experience within a learning & development environment


  • Competitive salary
    Private healthcare, Employer contribution pension
  • Hybrid working
  • Enhanced maternity and paternity pay

For more information or to apply, please contact Tairona at fm@fmrecruitment.co.uk or call on +44 208 600 1164