Ramsey Mankarious

Briefing: Guest experience is better with latest tech

In a new report from Zebra Technologies, 66% of hospitality guests said that they have a better experience when hotels use...

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Briefing: Hospitality leadership is more than revenue management

A survey published in the Harvard Business Review has revealed that the top two leadership qualities, as rated by global...

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Briefing: Business keeps moving forward

According to statistics from STR, in Q2 2016, Europe’s hotel industry reported nearly flat occupancy growth (+0.6% to 73.9%) and...

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Briefing: Unique experiences engage guests

According to research by Gallup, luxury brands have the highest customer engagement level of all hotel segments, with 33% of...

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Briefing: Guest satisfaction – Meeting expectations

A new study from J.D. Power has found that the overall hotel guest satisfaction score in the US has risen...

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Briefing: The real estate perspective

A survey by Berwin Leighton Paisner earlier this year found that, 70% of hotel professionals believe hotels will continue to...

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Briefing: Hospitality is a valuable job creator

Travel & Tourism is one of the world’s largest industries and offers many fantastic opportunities for a great career. According...

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