Philip von Ditfurth

Briefing: Guest experience is better with latest tech

In a new report from Zebra Technologies, 66% of hospitality guests said that they have a better experience when hotels use...

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Briefing: Data culture creates new risks

Data has become a key tool that a hospitality business needs to perform at its best. Now businesses must recognise...

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Briefing: The measured approach to decision making

According to a report by CIMA; ‘72% of organisations admit to at least one strategic initiative failing in the last...

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